At 365vic, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what data we collect, why we collect it, and how we keep it safe.
These highlights summarize our approach. The full policy below contains the complete details.
Every connection to 365vic is protected by industry-standard 256-bit SSL encryption. Your personal and financial data is transmitted securely at all times.
365vic does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the 365vic platform.
You have the right to access, correct, and request deletion of your personal data held by 365vic at any time by contacting our support team.
365vic collects only the data that is strictly necessary to provide our services, comply with regulatory requirements, and keep your account secure.
365vic processes personal data in accordance with applicable Philippine data protection laws and the requirements of relevant gaming regulatory authorities.
We keep your data only for as long as necessary. Retention periods are defined by regulatory requirements and operational necessity — not indefinitely.
About This Policy: This Privacy Policy ("Policy") describes how 365vic ("365vic," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("you," "your") who access or use the 365vic website and platform. By registering an account or using any 365vic service, you acknowledge that you have read and understood this Policy.
365vic is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any good relationship — and that trust starts with being completely transparent about how we handle your information.
This Policy applies to all personal data collected through the 365vic website, mobile platform, customer support channels, and any other service operated under the 365vic brand. It covers data collected from players across the Philippines, including those in Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions of the archipelago.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. If you have any questions about how 365vic handles your data, our support team is available 24/7 via live chat.
365vic collects the following categories of personal data, depending on how you interact with our platform:
Minimal Collection Principle: 365vic collects only the personal data that is strictly necessary for the purposes described in this Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where directly relevant to responsible gaming assessments.
365vic collects personal data through the following means:
365vic uses your personal data for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration & management | Identity, contact, KYC data | Contract performance |
| Processing deposits & withdrawals | Financial, identity data | Contract performance |
| Age & identity verification (21+) | KYC, identity data | Legal obligation |
| Anti-money laundering (AML) compliance | Financial, transaction data | Legal obligation |
| Fraud prevention & security | Technical, financial, activity data | Legitimate interest |
| Customer support | Identity, communications data | Contract performance |
| Responsible gaming monitoring | Gaming, activity data | Legal obligation / legitimate interest |
| Platform improvement & analytics | Technical, activity data | Legitimate interest |
| Marketing & promotions (with consent) | Contact, activity data | Consent |
365vic will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another valid legal basis.
365vic processes your personal data on the following legal bases under applicable Philippine data protection law:
365vic does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances:
We share data with carefully selected third-party service providers who assist us in operating the 365vic platform. These include KYC and identity verification providers, payment processors (GCash, Maya, and Philippine banking partners), fraud detection services, cloud hosting providers, and customer support platform operators. All service providers are contractually bound to process your data only on our instructions and to maintain appropriate security standards.
365vic may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory directive. This includes disclosures required under Philippine AML regulations and gaming regulatory requirements.
In the event of a merger, acquisition, or sale of all or part of 365vic's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that result from it.
We may share your data with third parties in other circumstances where you have given your explicit consent to such sharing.
No International Transfers Without Safeguards: Where personal data is transferred outside the Philippines, 365vic ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law.
365vic uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the 365vic website.
You can control non-essential cookies through your browser settings or through the cookie preference center available on the 365vic platform. Please note that disabling certain cookies may affect the functionality of the platform.
365vic implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Your Responsibility: While 365vic takes every reasonable precaution to protect your data, you are also responsible for keeping your account credentials secure. Never share your 365vic password with anyone. 365vic staff will never ask for your password.
365vic retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following retention periods:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | AML / regulatory requirement |
| KYC documents | Duration of account + 5 years after closure | AML / regulatory requirement |
| Transaction records | Duration of account + 5 years after closure | AML / tax / regulatory requirement |
| Gaming history | Duration of account + 2 years after closure | Dispute resolution / regulatory |
| Support communications | 3 years from last interaction | Dispute resolution |
| Marketing preferences | Until consent withdrawn + 1 year | Consent management |
| Technical / log data | 13 months | Security / analytics |
After the applicable retention period, your personal data will be securely deleted or anonymized so that it can no longer be associated with you.
Under applicable Philippine data protection law, you have the following rights with respect to your personal data held by 365vic:
To exercise any of these rights, please contact the 365vic support team via live chat or email. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
No Fees: 365vic does not charge any fee for exercising your data rights. If a request is manifestly unfounded or excessive, we reserve the right to charge a reasonable administrative fee or decline the request, and will explain our reasons for doing so.
The 365vic platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. 365vic does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 365vic platform, please contact our support team immediately.
The 365vic platform may contain references to third-party services such as payment providers. 365vic is not responsible for the privacy practices of any third-party service. We encourage you to review the privacy policies of any third-party service you use in connection with your 365vic account.
365vic reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the 365vic platform after the effective date of any revision constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 365vic handles your personal data, please contact us through the following channels:
365vic aims to acknowledge all privacy-related inquiries within two (2) business days and to resolve them within thirty (30) days. For complex requests, we may require additional time and will keep you informed of progress.
Your data is safe with us. Join thousands of Filipino players who trust 365vic for fair games, fast GCash payouts, and rock-solid security.
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